The 5 best ways to alienate your clients

Learn from your mistakes, examine your failures, and begin with your blunders.  We all know the importance of doing things incorrectly, as a way to learn to do them correctly. Thomas Edison is credited with saying: “I didn’t fail. I just found 2,000 ways not to make a lightbulb”.  Let’s embrace the value of finding…

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Why your clients will choose you again next time

Your clients have options.  They don’t have to buy from you. They don’t have to choose you. They don’t have to call you.  There are plenty of other people and businesses that will gladly take their calls.  What can you do to make sure you are their first phone call time after time after time…

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Don’t tell me: show me

Raise your hand if you do not sell a quality service.  Hmm, it doesn’t look like anybody is participating. I suppose everybody here does offer a high-quality service.  And that’s exactly the problem.  If it is true for everybody, then it means nothing to anybody.  There is no such thing as quality Because if it…

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It’s easy to find out what your clients value

Value is a highly subjective attribute.  It is about significance, worth, and usefulness. And each person makes these determinations in their way.  When you are writing your value proposition, and are deciding what your clients want to accomplish, don’t forget to consider their personal needs.  Personal Value When I train clients on writing their value…

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Hello client, I’d like you to meet my value proposition.

You have your secret ingredient now, and you know why the scrambled eggs you offer your clients are worth going out for.   That is half of your work complete.  Because your restaurant (or whatever service you offer) is only as good as your clients decide it is.  Now, to attract those clients whose favorite flavor…

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Do you know what you are selling?

Nobody goes to a restaurant for scrambled eggs.  It is both easier and faster to make scrambled eggs at home.  People go to a restaurant for everything else: the atmosphere, the service, not having to do the dishes.  Chances are: your profession has a DIY option too.  What makes the difference to buyers between DIY…

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What do your clients do after you leave the room?

There is no fadeout, no ending music, no rolling credits.  After you leave the room, your clients’ lives go on, just like your life goes on.  So what are your clients doing after you leave the room? And why should you care? Nobody wants to buy your product It’s a common refrain on this blog. …

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Unique Value Proposition or Unique Sales Proposition

What is the difference between a unique value proposition and a unique selling proposition? This question has come up several times in the last few months.  And the truth: there are varying views on this.  But the most common consensus is:  A value proposition is about your client A selling proposition is about you Unique…

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Do you know what your clients want?

Your clients know what they want.  To get what they want, they need something: you. You know what they need, which allows them to get what they want. (If this doesn’t sound familiar, see the link above).  Now let’s make sure that you understand what your clients want.  How Let’s start with how your clients…

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Why You Have To Always Sell Three Things

What you do is all about customer context, how you sell is all about customer buying habits.  But at some point: you do have to talk about yourself.  Once your prospects are moving through that buyer’s journey, they will want to know what to expect when working with you.  They already know – at least…

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