Posts Tagged ‘business process’

Don’t Forget the Midfield

Goals get people on their feet. At each goal the stadium erupts, lights and music join the cheer, and excitement is at a ten. But what makes the game great is what happens in the midfield. A soccer field is a lot of space to cover. Getting the ball into the opposing teams box takes…

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How I Work – Services

Ask 12 Italian grandmothers for their tomato sauce recipe, and you will get thirteen different answers. They will all use tomatoes, olive oil, basil… but the quantities will vary, as will the one special ingredient everyone has. Every business has to have a product, clients, good people, but the specific recipe is unique to each…

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The System is the Solution

Another view on last week’s message: that good process is what makes your business unique and successful. You may have heard this expression before, it was the old AT&T business slogan: The System is the Solution Once again: the words used, matter. The solution is the product Regular readers of this blog will have heard…

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Business Orchestration

If you haven’t orchestrated it, you don’t own it. As written in The E-Myth, by Michael E. Gerber. I read this book at the perfect time, when I was struggling to express the importance of systems in my business. As I rolled out a new right way/wrong way to operate, this line helped me explain…

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Don’t Be Perfect: Be Valuable

Analysis Paralysis is a real and insidious. The problem grows because we tend to speak in terms of necessity: I need more information; I need more preparation; it has to be perfect. My suggestion to you today is that you focus not on being perfect, but rather on being valuable. What is Perfect? That is…

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Tradition is not a Strategy

In business, tradition is a terrible reason to do something. “That’s the way we’ve always done it” is not an effective evaluation of strategy. And don’t even get me started on “if it ain’t broke, don’t fix it”. (To summarize my view on this: always consider fixing it, there might be a better way to…

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The Process is the Product – Customer Service

The process is the value, the brand and the outcome driver. The process is, in other words, the product. Effective business is managed with effective process, and it is in those steps and decisions that a business can find ways to stand out and be of value. This is true for all aspects of business,…

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Consultant Corner – Following your meetings, the list

And after your meeting? Now what? 0.31 When and how to follow up 2.19 First: connect 3.39 State the next steps 5.53 Agree the next encounter 6.48 Ask for something My online Courses: How to Start a Business as a Freelance Consultant : http://bit.ly/udemyBC Effective Decision Making in Business: http://bit.ly/udemyDM  

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Reading Room – Agile Process

It is everywhere, both praised and maligned but never ignorable. Agile. You may have heard of it in the technology sphere, as in Agile Development, and perhaps also in the business sphere as the methodology permeates all part of business management. To close off my series on process, it is worth addressing Agile as the…

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