Posts Tagged ‘business process’

Exit Planning: Can Your Business Run Without You?

You use your craft to start your own business; it lives; it grows. And at some point, you also want it to work without you. At some point you will want to exit. Whether looking to leave the day to day completely, or rather focus only on certain activities, at some point the business will…

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Don’t Forget the Midfield

Goals get people on their feet. At each goal the stadium erupts, lights and music join the cheer, and excitement is at a ten. But what makes the game great is what happens in the midfield. A soccer field is a lot of space to cover. Getting the ball into the opposing team’s box takes…

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How I Work – Services

Ask 12 Italian grandmothers for their tomato sauce recipe, and you will get thirteen different answers. They will all use tomatoes, olive oil, basil… but the quantities will vary, as will the one special ingredient everyone has. Every business has to have a product, clients, good people, but the specific recipe is unique to each…

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The System is the Solution

Another view on last week’s message: that good process is what makes your business unique and successful. You may have heard this expression before, it was the old AT&T business slogan: The System is the Solution Once again: the words used, matter. The solution is the product Regular readers of this blog will have heard…

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Business Orchestration

If you haven’t orchestrated it, you don’t own it. As written in The E-Myth, by Michael E. Gerber. I read this book at the perfect time, when I was struggling to express the importance of systems in my business. As I rolled out a new right way/wrong way to operate, this line helped me explain…

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Don’t Be Perfect: Be Valuable

Analysis Paralysis is a real and insidious. The problem grows because we tend to speak in terms of necessity: I need more information; I need more preparation; it has to be perfect. My suggestion to you today is that you focus not on being perfect, but rather on being valuable. What is Perfect? That is…

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Tradition is not a Strategy

In business, tradition is a terrible reason to do something. “That’s the way we’ve always done it” is not an effective evaluation of strategy. And don’t even get me started on “if it ain’t broke, don’t fix it”. (To summarize my view on this: always consider fixing it, there might be a better way to…

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The Process is the Product – Customer Service

The process is the value, the brand and the outcome driver. The process is, in other words, the product. Effective business is managed with effective process, and it is in those steps and decisions that a business can find ways to stand out and be of value. This is true for all aspects of business,…

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