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Posts by Rebecca

When People Are The Problem

When I write about your team and employees, I talk about them as one of your greatest assets, and I focus on how to set them up for success. But that is not always how it goes, and I recently had a question from a concerned client asking what to do when an employee just,…

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Consultant Corner – Business School 101

My thoughts on the essentials to start a business: Product Clients  Delivery Launching your own business? Read the book that will write your foundation: Phrases for Business Success https://amzn.to/2TtloiH

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My Interview at Business Radio X

What does Italian food have to do with business strategy? Are pens better than pencils? Are questions better than answers? Just a few of the topics covered this morning in my interview with Business Radio X Gwinnett. Hear my interview here or go straight to the page (link above) to see the full profile and…

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New LMD Webinar: Solution-Driven Services

Hosted by the Leadership & Management Division of the Special Libraries Association, I am delighted to be presenting a new webinar: Solution-Driven Services. Inspired by the move from “Library as a place” to “Library as a Service”, the webinar is applicable to operational teams who serve clients internally in their organization. We will review how…

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Don’t Work More: Do More

Every business runs into this: the need to increase capacity without increasing resources. Eventually, any successful business will get so busy with clients that it will not have enough time or people to accept new projects. What can we do? Simply turning the business away is not an option. We want to be continuously growing,…

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Be The Best Option – A Case Study

People have options. The content in this blog is about finding ways to always be the best option.  To be the best option, you must be targeting the right clients and then solving their particular problems.  I saw this happen recently with a CPA firm.  The problem They were serving anyone.  Everybody needs to file…

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Learn from Lessons Learned

 It is said that the more you learn, the less you know.  What is really happening is that the more we learn, the more we realize we have to learn.  Which is why every major project, initiative, client, and more deserves to end with a “Lessons Learned” review.  What Lessons Learned are not A list…

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Make Change Easy

I was once talking to a friend who worked in a major investment bank and I mentioned that I had just had a lunch meeting with their Head of Change Management. She thought for a second, and then shook her head and said “we don’t have that position”. (To this day I don’t know why…

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